This course and the ITF+ certification are designed as the starting point for a career in IT support. Obtaining ITF+ certification will show that you have the aptitude to pursue a professional-level certification, such as CompTIA A+.
Completing this course will also help you acquire the knowledge and skills to set up and use a computer at home securely and keep it in good working order and to provide informal support for PCs and simple computer networks to your colleagues in a small business.
On course completion, you will be able to:
■ Set up a computer workstation and use basic software applications.
■ Explain the functions and types of devices used within a computer system.
■ Apply basic computer maintenance and support principles.
■ Describe some principles of software and database development.
■ Configure computers and mobile devices to connect to home networks and
to the Internet.
■ Identify security issues affecting the use of computers and networks.