In this course, you will

• Recognize the importance of effective communication in business
• Role play to demonstrate how effective communication can resolve conflict.
• Identify the traits of an ethical communicator
• Identify strategies to improve verbal and nonverbal communication
• Role play a conversation to choose the best way to start a conversation.
• Evaluate the best method to show active listening in a scenario
• Evaluate the purpose of written communication in a scenario.
• Practive effective business communication by evaluating varied business communication scernarios.

Interpersonal Communication: The Fundamentals