In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

You will:

• Support operating systems.
• Install and configure PC system unit components and peripheral devices.
• Install, configure, and troubleshoot display and multimedia devices.
• Install, configure, and troubleshoot storage devices.
• Install, configure, and troubleshoot internal system components.
• Install, configure, and maintain operating systems.
• Maintain and troubleshoot Microsoft Windows.
• Explain network infrastructure concepts.
• Configure and troubleshoot network connections.
• Manage users, workstations, and shared resources.
• Implement client virtualization and cloud computing.
• Implement physical security.
• Secure workstations and data.
• Troubleshoot workstation security issues.
• Support and troubleshoot laptops.
• Support and troubleshoot mobile devices.
• Install, configure, and troubleshoot print devices.
• Implement operational procedures.