I. Personality Style Inventory

A. Extroverts/Introverts
B. Senros/Intuitive
C. Thinkers/Feelers
D. Judgers/Percievers

II. Diversity/Inclusion

A.  Introduction
B. Definitions
C. Virtually Imperceptible Inequities
D. Changing Your Personal Approach to Inclusion
E. Showing Respect
F. Lead by Example
G. The “Fair” Way to Manage Diversity

III. Conflict Management

A.  An Introduction to Conflict Resolution
B.  Approaches to Conflict Resolution
C.  Dealing with Upset Employees

IV.  Motivating and Coaching Employees

A.  What is Motivation?
B.  Extrinsic vs Intrinsic Motivation
C.  Creating A Motivating Environment
D.  Coaching